Bath Accessories

Yes. Many accessory collections include several coordinated products, such as soap dispensers, toothbrush tumblers and toilet brushes. A range creates a consistent material and colour concept. Before buying, check which individual items are currently available and whether their dimensions and functions suit your bathroom.

Use a soft, damp cloth and a mild cleaning agent suitable for the material. Abrasive cleaners, hard brushes and aggressive limescale removers can damage surfaces. Wood and natural stone should not remain wet for prolonged periods. The care instructions for the specific product are authoritative.

Yes. Our range includes freestanding towel stands, toilet brushes, mirrors and other accessories. Some mirrors are attached using suction cups. For the specific item, check the mounting method, surface requirements, footprint and supplied accessories.

Storage boxes and trays are useful for frequently used small items, while laundry baskets and towel stands organise textiles. Toothbrush tumblers, soap dispensers and waste bins help structure the washbasin area. Choose the size and material to suit the available space, level of moisture and cleaning requirements.

Depending on the product, we use materials including ceramic, acrylic, stainless steel, wood, stone, cement and plastics for our bathroom accessories. In damp areas, water resistance, durable surfaces and easy cleaning are important. Natural materials often require more care; the instructions for the specific item are authoritative.

Wood and natural stone bring a natural look to the bathroom but are more sensitive to persistent moisture and unsuitable cleaning agents. Wipe off splashes promptly, ensure good ventilation and use only recommended care products. Product-specific instructions take precedence.

Compact, multifunctional and freestanding accessories are particularly flexible in small bathrooms. Slim laundry baskets, small pedal bins, stackable boxes and towel stands that do not require wall mounting make efficient use of space. Measure the available areas, door swing zones and clearances before buying.

Items can be returned to us free of charge within 30 days. Please use the return form included in the parcel and the DHL return label, or the link provided in the shipping confirmation. Goods should be returned complete and in their original condition; sets must not be separated.

You can contact our customer service team by email at service@moeve.de or by phone on +49 (0) 358 418 123. Our published phone hours are Monday to Thursday from 9:00 am to 3:00 pm and Friday from 9:00 am to 2:00 pm.

Yes. We deliver to the European Union member states listed on our shipping page. EU standard shipping costs €9.90; orders of €100 or more qualify for free shipping. Please check the country list or checkout to see whether we currently deliver to your destination country.

The specific delivery time is shown directly on the relevant product page and confirmed during the ordering process. For many products that are immediately available, we currently state a delivery time of approximately 1 to 3 working days. Delivery may take longer if availability differs or order volumes are seasonally high.

Depending on the country and order, available payment methods include PayPal, PayPal Express, Amazon Pay, Apple Pay, Google Pay, credit card, SEPA direct debit and payment by invoice. iDEAL is available for the Netherlands and EPS for Austria. The payment methods displayed at checkout are definitive.

Payment by invoice is generally available, subject to a successful credit check. We provide the invoice with the shipping confirmation; it must be paid within 14 days of receipt. If the delivery address and billing address are different, we cannot offer payment by invoice.

Yes. We process payments using SSL encryption and, depending on the payment method, use specialised payment service providers. You can see which payment method and provider are used for your order at checkout and in our payment information.

Used, worn or washed goods, as well as custom-made items such as embroidered or printed products, are excluded from our voluntary returns or exchange service. Your statutory rights remain unaffected; our customer service team can assist you with individual cases.

Within Germany, our DHL standard shipping is free for orders of €60 or more. For orders below this value, we charge a flat shipping fee of €5.90. The terms shown at checkout and on the “Shipping & Delivery” page apply.