Bath mats

Always follow the care label for washing temperature and drying. Wash bath rugs separately or with similar colours and observe the permitted drum load, as heavy wet textiles can put considerable strain on the machine. Coated undersides should not be exposed to higher temperatures than the manufacturer specifies.

Measure the free floor area and take doors, drawers and walkways into account. Compact mats fit in front of a shower or washbasin; larger formats can visually connect several areas of the bathroom. The rug should lie flat, not catch under doors and have sufficient distance from areas that stay wet.

Cotton is absorbent and skin-friendly; viscose can provide a softer feel and subtle sheen; linen content creates a more textured, robust structure. Fabric weight, pile height, backing construction and care requirements are also important when choosing a bath rug. The exact composition is stated in the product details.

Hang a damp bath rug up to dry after use and allow the floor underneath to dry as well. Regular washing according to the care label, good ventilation and avoiding permanently wet locations help prevent odours. Put the rug back down only when both the underside and floor are dry.

The terms are sometimes used interchangeably in everyday language. A bath rug is often larger and intended as a permanent design element. A bath mat or shower mat is usually placed directly in front of the shower or bath and absorbs moisture for a short time. The material, backing and care instructions of the specific product are what matter.

A calm overall look is created when a colour from the towels or accessories is repeated in the bath rug. Tonal combinations look harmonious, while contrasting colours create accents. Collections with coordinated textiles make matching easier; nevertheless, always follow the individual material and care information.

Not every textile bath rug automatically has a non-slip backing. Please check the product details and the “Non-slip” category. Depending on the model, a suitable anti-slip underlay may be useful on smooth or damp floors. A dry, clean surface improves grip.

Whether a bath rug is suitable for underfloor heating depends on its material and backing. Check the information for the specific product. The rug must not trap excessive heat and should be lifted regularly so that both the floor and underside can dry completely.

Items can be returned to us free of charge within 30 days. Please use the return form included in the parcel and the DHL return label, or the link provided in the shipping confirmation. Goods should be returned complete and in their original condition; sets must not be separated.

You can contact our customer service team by email at service@moeve.de or by phone on +49 (0) 358 418 123. Our published phone hours are Monday to Thursday from 9:00 am to 3:00 pm and Friday from 9:00 am to 2:00 pm.

Yes. We deliver to the European Union member states listed on our shipping page. EU standard shipping costs €9.90; orders of €100 or more qualify for free shipping. Please check the country list or checkout to see whether we currently deliver to your destination country.

The specific delivery time is shown directly on the relevant product page and confirmed during the ordering process. For many products that are immediately available, we currently state a delivery time of approximately 1 to 3 working days. Delivery may take longer if availability differs or order volumes are seasonally high.

Depending on the country and order, available payment methods include PayPal, PayPal Express, Amazon Pay, Apple Pay, Google Pay, credit card, SEPA direct debit and payment by invoice. iDEAL is available for the Netherlands and EPS for Austria. The payment methods displayed at checkout are definitive.

Payment by invoice is generally available, subject to a successful credit check. We provide the invoice with the shipping confirmation; it must be paid within 14 days of receipt. If the delivery address and billing address are different, we cannot offer payment by invoice.

Yes. We process payments using SSL encryption and, depending on the payment method, use specialised payment service providers. You can see which payment method and provider are used for your order at checkout and in our payment information.

Used, worn or washed goods, as well as custom-made items such as embroidered or printed products, are excluded from our voluntary returns or exchange service. Your statutory rights remain unaffected; our customer service team can assist you with individual cases.

Within Germany, our DHL standard shipping is free for orders of €60 or more. For orders below this value, we charge a flat shipping fee of €5.90. The terms shown at checkout and on the “Shipping & Delivery” page apply.